Computer and Wi-Fi help, at your door.
Pittsburgh and nearby suburbs, evenings and weekends. You get the price before work starts, and you pay once it's working.
What's going on?
Pick the closest match to see the flat price.
For small offices
For offices with up to 10 computers and no IT staff. One person to call who already knows your setup.
Accounts and email
Microsoft 365 or Google Workspace set up and managed, including new and departing staff.
Security
Two-factor sign-in, updates and basic protections, so one clicked link doesn't take down the office.
Backups
Automatic backups of your important files, checked every month.
Network and printers
Wi-Fi, printers and shared drives that work for everyone.
Flat prices
Prices for typical jobs. Parts and new equipment are extra, at cost. If a job turns out bigger, you approve the new price before any extra work.
- Remote help, up to 30 min$59
- House call, first hour$119
- Each additional hour$89
- Virus and pop-up cleanup$149
- Slow computer tune-up$129
- New computer setup$179
- Wi-Fi setup or fix$149
- Printer, TV or device setup$89
- Backup setup$119
What we fix
If it plugs in or connects to the internet, there's a good chance we can fix it. If we can't, you don't pay for the time.
Slow or broken computers
Tune-ups, repairs and upgrades for Windows and Mac.
Viruses and pop-ups
Cleanup, plus settings that keep it from coming back.
New computer setup
Your files, email, passwords and printer moved over.
Wi-Fi and internet
Dead spots, new routers, mesh systems and slow connections.
Printers, TVs and devices
Printers, smart TVs, streaming, phones and tablets.
Backups
Automatic backups so photos and documents are never lost.
Email and accounts
Locked out, hacked accounts, spam and password cleanup.
Small office security
Two-factor sign-in, Microsoft 365 or Google setup, backups and updates.
How it works
Most problems are fixed in one visit.
- 1
Tell us what's wrong
Call, text or send the form below. A short description is enough.
- 2
Agree on time and price
We confirm a time that works for you and the flat price for the job.
- 3
We fix it, you pay
Payment is due once everything works. Cash is fine.
Why Citadel Systems
Citadel Systems is a Pittsburgh IT support company for homes and small offices. Every job is handled by a CompTIA Security+ certified technician with eight years of experience across IT support and enterprise software engineering.
Appointments are available in the evenings and on weekends. You get a clear explanation of the problem and the fix, a price before work starts, and new equipment is recommended only when it's actually needed.
Questions
What if you can't fix it?
Then you don't pay for the time. If a part has failed or the device isn't worth repairing, we explain your options before you spend anything.
Can you help without coming over?
Often, yes. Remote help is $59 for up to 30 minutes. We connect to your computer with your permission, and you can watch everything on screen.
Do you work with Macs?
Yes. Windows and Mac computers, iPhones and Android phones, and most printers, routers and smart TVs.
Will you look at my personal files?
No. We only access what's needed for the job, and we never copy or keep your files, photos or passwords.
Which areas do you cover?
Pittsburgh and nearby suburbs. If you're farther out, call and ask.
Request a visit
The fastest way is a call or text.
(412) 223-7395Or email contact@citadeltechcare.com. Replies within one business day, usually sooner.
Serving Pittsburgh and nearby suburbs.
Request sent
Thanks. You'll get a call or text within one business day. If it's urgent, call (412) 223-7395.